• A battery’s state of health (SOH) report is required to demonstrate its potential usefulness in an EV. It describes the overall condition of a battery and shows how much longer it can last before it needs replacement.
• After the battery SOH has dropped below 70-80% capacity, it can be refurbished, into a battery with better health >80%. However, it is also possible that a battery can be repaired by replacing weak or defective cells or components hence, 100% SOH cannot be achieved. Improving the SOH from say 60% to 80% by replacing few modules will definitely help in increasing the range.

The battery can have a very long life if the following factors are kept under control:

• Keep the battery cool and be careful in extreme temperatures: Batteries that deal with extreme temperatures can be damaged, so it is important to keep the battery cool, especially in hot climates. Extreme cold can also have a negative effect on the battery. Try to Park under a shade as and when possible.
• Avoid rapid charging frequently: While rapid charging is a convenient way to charge your battery, it’s not the best for its longevity. Rapid charging can put a strain on the battery and shorten its lifespan. If you can, charge your battery slowly and steadily and only use rapid charging when necessary.
• Do not drain the battery completely: It’s important to avoid draining the battery completely as this can also damage it. Try to keep the battery above 20% to avoid putting strain on the battery.
• Keep an Eye on the Battery:  It’s important to keep an eye on the battery and be aware of any changes. If you notice anything unusual, take the car to an authorized workshop to have it checked out.
• Avoid frequent charging to keep SOC at 100% always.(If one is driving within the city limits, keep the SOC between 30 to 80%, it will improve Battery health, 100% charge may be planned for outstation Trips)

• The State of Health (SoH) is a figure used to measure the condition of a battery. A higher SOH percentage means a healthier battery. Battery’s SOH, when subjected to use and charging over the years, depletes. This might call for cells or modules refurbishment inside the battery.
• SOC is the abbreviation of State of charge, it is the remaining quantity of electricity available in the cell. State of charge (SoC) is the level of charge of an electric battery relative to its capacity. The units of SoC are percentage points (0% = empty; 100% = full).
• The difference between SOH and SOC is that the State of Charge (SOC) has an important role in determining the remaining capacity of the battery pack. State of Health (SOH) is an important indicator of the battery’s life. SOH reflects the ability of a battery to deliver and receive energy and power.

• When there is a defect in a battery, meaning the battery is not functioning properly or discharging faster than usual, it is advisable to take it to a battery repair center.
• When a lithium-ion battery arrives at the battery repair center, it usually goes through three important phases:

1. Test and diagnosis: the battery is tested and checked for damages. The diagnosis will help the repair center understand what needs to be done to fix it and determine the next possible steps.
2. Repair:  A team of high-voltage specialists will repair the battery, replace certain parts of the pack, and restore it to its original condition (defective module which have degraded/ lost power are replaced) Leak test will be performed after the repair activity.
3. Return: the repaired battery will find its way back to the customer, ready to be used in their electric car. The authorized person at the dealer end will reinstall the battery in the car and perform a final check to ensure that everything is functioning well.

A battery consists of several modules. The cost for replacing an individual module can come up to approximately Rs. 1.2 Lacs. The total cost will depend on the number of modules to be replaced, for example ZS EV has total of 120 cells in 6 modules present in a battery.

When there is a drop in SOH of battery to 70% or 80% there will be drop in performance range. For example, if a battery with 100% SOH can travel 100 kms on a full charge, the same car with battery SOH 80% will travel only 80kms on a full charge.

SOH depends on the usage and charging pattern. On average,  in 8 years, it is expected to drop maximum of 30% SOH as it depends on the usage of individual. It is advised to follow battery charging do’s and don’t’s to maintain health of the battery.

It is always advised to frequently use the Electric vehicle as the car mechanism get more efficient over usage.

ZS EV uses Permanent Magnet Synchronous motor (PMSM) which is a type of electric motor that is used to convert electrical energy into mechanical motion, like spinning a fan or turning the wheels of an electric car.

The small motor in front of ZS EV is a coolant motor which is used for pumping coolant for maintaining optimal operating temperature.

MG ZS EV uses Prismatic Cells in which are the most widely used world-wide in Electric Vehicles and Energy Storage Systems. Cells make up the modules inside EV Batteries.

ZS EV uses total 12 modules having total battery capacity of 50.3 kWh

ZS EV uses Front wheel drive traction motor.

The MG ZS EV typically offers a range of around 461 kilometers. Keep in mind that factors like driving conditions, temperature, and speed can affect the actual range.

When using a standard home charger (Level 2), the MG ZS EV can be fully charged in approximately 6-7 hours. With a fast charger (50 kW DC charger), it can charge from 0 to 80% in around 40 minutes.

You can use charging station locator on myMG apps or MG Motor India website. There are also mobile apps and/or websites by different charge point operators where you can find compatible charging stations near you. Additionally, MG offers a charging network and support services for their EVs.

Yes, you can charge the MG ZS EV at home using a standard Level 2 AC Type 2 charger. It's recommended to have a dedicated charging station installed for faster charging.

MG typically offers a comprehensive warranty package of 3 (8),3,3 for ZS EV , covering the vehicle for a specified period of 3 years for powertrain, electric components & other components. For high voltage battery it is 8 year or 1.5L kilometer and 3 year RSA coverage under MG Shield. 

The MG ZS EV requires standard maintenance like tire rotations, brake checks, and cabin air filter replacements. However, EVs generally have fewer moving parts, resulting in lower maintenance costs compared to internal combustion engine vehicles. For more information contact the MG authorized service center. 

Yes, the MG ZS EV is equipped with 3 level Kinetic energy Recovery system (KERS), which helps to recover energy during deceleration and braking, ultimately increasing efficiency.

The MG ZS EV is equipped with a high-capacity lithium-ion battery pack with a capacity 50.3kWh.

The Tyre specifications of MG ZS EV is 215/55 R 17 - 43.18 cm (17") Alloy Wheel.

The safety rating of High voltage battery of MG ZS EV is IP69K for MCE.

It depends on various parameter of traffic conditions, driving style of customer and usage of AC will determine the number of actual driving hours.

The All new ZS EV phase 3 comes with 17 Major features of ADAS with 3 levels of sensitivity (low medium & High) and 3 level of warnings (Audio Visual & Haptic). For more information contact MG Authorized dealership. 

MG Comet EV is a 4-seater car with split seats, extra leg room in the front and rear.

MG Comet EV comes with a 17.3 kWH Li-ion battery which powers your drive in any condition.

MG Comet EV has One-Touch Slide and Recline passenger seat for 2nd row entry.

Yes. MG Comet EV has i-SMART with 55+ Connected Car Features + 100+ Voice Commands which makes it technologically superior in this segment.

Yes, but charging will be done at 3.3kW rate only.

Yes it can be used , but the charging time will be 7 hours for 0-100% SOC.

Charging time will be 7 hours for 0-100% SOC.

0-100% SOC : ~ 7 hrs

0-80% SOC : ~ 5.5 hrs

10-80% SOC : ~ 5 hrs 

No

1.The wiring to the outlet should be good (and in particular it should be installed as per the standard)

2.In addition: remember to always check the plug and outlet immediately after use for a raised temperature and / or any scorch marks. If either is detected, replace the offending item at once.

3.You should also regularly check the portable charging cable lead and box for any damage.

Home charger:

• The power supply needs to be effectively grounded.
• Do not use grounding sockets, voltage regulator and other external equipment.
• Do not use long cable sockets or Extension boxes to supply power to car.

Public AC chargers:

• It is recommended to use standard charging facilities for charging.
• Pull up the hand brake while charging.

Yes, you can use a Level 1 charger at home for regular EV charging. Level 1 chargers are especially suited for overnight use or vehicles with smaller battery capacities. Since they utilize standard household outlets, they do not require any special installation, making them a convenient and cost-effective option for many EV owners.

Most electric vehicles are equipped with a Level 1 charging cable that fits standard household outlets. This makes it possible for EV owners to charge their vehicles without needing additional equipment. However, it's always a good idea to check with the vehicle manufacturer to ensure that a Level 1 charger is included with your vehicle or to confirm compatibility.

Level 2 chargers require a different plug, typically the SAE J1772 in North America and the Bharat AC-001 standard in India, because of their higher power output. The different plug type is designed to handle more electricity safely and efficiently, accommodating the increased voltage and current flow necessary for faster charging. These plugs also incorporate additional safety features to protect against electrical faults and ensure a secure connection during the charging process.

Level 1 chargers are generally not ideal for long-distance travel due to their slower charging rates. They are best suited for overnight charging at home or for use with plug-in hybrid vehicles that have smaller battery capacities. For long-distance travel, Level 2 or DC fast chargers are recommended to ensure quicker charging times and less downtime on the road.

No, the prices of EV’s are not being reduced. These are special tailor-made financial plans to reduce the monthly outflow of user and allow them to pay for the battery as they use it.  

No, there will be no impact of this on the resale values of existing cars

In the BAAS program, you pay for battery usage which starts from Rs 2.5 per km for Comet (excluding charging cost). This cost is separate from the initial payment for the remaining vehicle cost (minus battery).

Model Wise Start cost as follows:

MG Comet EV – Rs 2.5 / Km

MG Windsor EV – Rs 3.5 / Km

MG ZS EV – Rs 4.5/ Km

The BAAS program makes the MG EV’s more affordable. This program Reduces the upfront cost and the running cost by 40% compared to ICE vehicles is same segment . This makes owning an EV more affordable and cost-effective.  

The financers onboarded for the BAAS program include Bajaj Finance Limited, Hero FinCorp, Vidyuttech Services Private Limited, Ecofy | Autovert Technologies Private Limited.

There are many customizable options available under the BAAS program which can considered basis the requirement .

No, there is no additional cost. Additionally you only need to pay for the charging the car which approximately ranges from 0.6 Rs to 1 Rs / Km for domestic charging.

Yes , there are easy exit options . You can prepay the outstanding amount and exit the program and per the respective financer’s conditions.

These are very specific tailor-made plans, and it would not be possible to get finance done through your preferred financer. The complete package must be taken through the tie up partners 

After the 3-year chassis tenure, you have 3 options

(1) Continue the battery Rental

(2) foreclose the battery outstanding amount,

(3) return the vehicle through the buyback program that you may have opted for at time of buying the vehicle.  

Yes, you can pay higher downpayment and reduce your monthly EMI.

We have different finance partners under this program which offer flexibility to you basis the usage .There is a plan under which no minimum running per month is offered. Whereas for certain plans there is minimum running Km of 1250 to 1650 per month depending on the model you choose.

It is advisable to review the specific terms provided by each financer to choose the best option for your needs

The interest and principal both components constitute the battery rentals.  

We offer a variety of finance programs tailored to suit your driving habits. You may choose the plans accordingly basis your specific needs. 

No, If in case, you want to sell the car before the tenure, you can sell the car by repaying the outstanding amount & by paying balance amount for both vehicle and battery.  

The financier options available for the battery rental program include:

• Bajaj Finance Limited - No extra payment for running more than standard kms but a min payment basis the table has to be made.

• Hero FinCorp – There is a minimum payment that has to be made as per table. In case of additional running over and above the mentioned KM’s, extra KM charges as per the table will be applicable. Any extra payment made will reduce the overall tenure of battery loan. If Km run is lesser than Minimum KM then remaining KM will be carry forward for next months.

• VidyutTech Services Private Limited - No monthly minimum running. In case you don’t drive the vehicle, you don’t pay any battery rentals.

• Autovert / Ecofy – Paperless real time Approvals .No extra payment for running more than standard kms but a min payment basis the table has to be made.

These financiers provide a range of options to suit different financial needs and preferences, ensuring flexibility and accessibility for a wide range of customers.  

No. the charges are to be paid monthly just as you pay for the fuel on monthly basis 

Telematics device would be installed on the vehicle through which monthly Kms driven would be tracked basis different programs offered by respective finance partners.

We have different plans from different partners, plan for Vidyuttech charges exactly on the kms run by you.

Even Hybrid cars the fuel cost comes to be around Rs5/km which is more than the current battery rentals being charged, additionally Hybrid cars have higher acquisition price compared to petrol cars which further reduces the price difference between Hybrid and EVs

In case the battery is damaged due to external impact, the same gets covered under vehicle insurance as per the terms of insurance.

We have multiple tailor made options from our finance partners; Accordingly the duration of battery rental would vary.

Under the current program only new retails would be covered under the program.  

For loan tenures can vary from 3 to 8 years basis the need and both can be separate also.